Your business depends on your IT systems.
We’re confident that we are the best network services, computer support, or IT Managed Services business in Northeast Ohio to provide these benefits to your business.
Supporting your existing IT infrastructure or evaluating and deploying new technologies requires capability, experience, and resources. Many organizations lack one or more of these critical elements. Filling these gaps, or managing the entire project from inception to completion, is the role of Compass. Our solutions combine highly skilled and qualified professionals with proven best practice methodologies developed through real world experience. The results are projects that are delivered on time, within specifications, and most importantly, a solution that aligns IT initiatives with your current and emerging business requirements and objectives.
Here are the reasons you can depend on Compass Computer Group to keep you and your business up and running:
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than just putting out fires.
- Quick Response – Emergency response time is typically one hour or less. A live person will answer your call during business hours, or you can enter a service ticket yourself by emailing email@example.com. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable - Compass Computer Group was founded in 1996, and is respected IT leader in Akron, Cleveland, Northeast Ohio, and the IT industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Experienced - We hire only seasoned, professional technicians. We provide our technicians with continuing education opportunities to allow them to stay current with the latest technology.
- Business Savvy - We design, evaluate and deploy technology solutions from a thorough understanding of the business benefit for your company.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships, website management, maintenance renewals, network security, data backup and any other related technology needs. We focus on your IT so you can focus on your business.
- Comprehensive Project Management – Our extensive experience managing IT projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No Geek Speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.