About Compass Computer Group

Get to know us and how we redefine IT management for your business.

WHO ARE WE?

Your Trusted IT Partner Since 1996

Compass Computer Group has built a reputation for delivering reliable IT solutions with a personal touch.

Our team of dedicated professionals is committed to meeting your IT needs efficiently and professionally. From the moment you place a service call to successfully resolving your request, we aim to ensure a seamless and positive experience.

Rooted in strong values and a commitment to excellence, we’ve grown into a trusted name in IT services.

Our friendly sales and support staff are always available to assist you—whether by phone, email or in person. At Compass Computer Group, we go the extra mile to show our customers that they truly matter.

About Compass Computer Group, Inc.

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OUR PEOPLE

Why Businesses Depend on Us for Managed Services

  • Each phone call is answered by a live person – No automated attendant or voicemail during business hours.
  • Our Managed Services Agreements are designed to maximize Security, Usability, and Compliance.
  • We Sell, Service, and Manage IT equipment that includes most manufacturers, product types, and models
  • Out-of-warranty and legacy equipment? No problem, we can help.
  • Our top-of-the-line monitoring tools allow us to detect and respond to problems before they cripple your business!
  • For over 28 years, Compass Computer Group has been providing a high level of IT support to healthcare facilities and other business types throughout Northeast Ohio.
  • Compass is a proven IT partner. We focus on the technology that allows your business to grow while improving profitability through increased IT efficiency.
  • As a business owner, we want your focus to be on your business, not on maintaining your IT infrastructure.
About Compass Computer Group
About Compass Computer

Craft a Customized Managed IT Experience

At Compass Computer Group, we understand that every business has unique IT needs. That’s why we offer customized service packages designed to deliver exactly what you need—nothing more, nothing less—ensuring you get the best value while staying within budget.

Whether you’re looking to optimize your cloud infrastructure, need expert hardware and software support, or require dependable data backup solutions, we’re here to provide comprehensive support that aligns with your goals.

Partner with Compass Computer Group and experience proactive IT management that minimizes downtime, boosts productivity, and keeps your business running smoothly.

Let’s work together to elevate your IT strategy and deliver the results your company deserves.

What Makes Compass a Leading IT Provider

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Our average response time for IT issues

28+ Years
As a trusted source for managed services
99.3%
Customer satisfaction rating for our IT services

Know Our Mission

At Compass Computer Group, our mission is clear: to empower your business with exceptional IT services and solutions that drive effectiveness, efficiency, security, and profitability.

We are committed to delivering tailored IT support that not only meets but exceeds your expectations. Our approach is rooted in responsiveness, innovation, and a steadfast commitment to your success. Built on a foundation of trust and mutual respect, we aim to be more than just your IT provider—we strive to be your strategic partner supporting your growth.

With Compass Computer Group by your side, you gain access to expert services designed to enhance your operations, reduce downtime, and position your business for long-term success.

Let us help you achieve your goals with IT solutions that truly work for you.

About Compass Computer Group

Meet Compass Computer Group's Team

Transform Your IT Operations with a Trusted Partner by Your Side

Reach your technology potential with a managed services provider you can trust.