Fast & Reliable IT Support for Northeast Ohio Businesses

Say goodbye to IT headaches—let us provide the support you deserve.

Our Clients:
About Us

Meet Your New Managed IT Services Provider

Compass Computer Group is your trusted partner in delivering top-tier managed IT solutions that empower your business to thrive.

Our expert team goes beyond troubleshooting to offer proactive solutions that keep your systems running smoothly. From cloud services and data backup to hardware and software support, we provide reliable, scalable, and budget-friendly IT services.

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Average response time for all IT issues

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As a trusted source for technology support
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Customer satisfaction rating for our IT services
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End users depend on our managed services
OUR SERVICES

Take a Closer Look at Our Managed IT Services

Choose an IT partner that offers a variety of beneficial services to resolve issues and propel your business forward.

IT Support

Leave IT worries behind with our expert team by your side. Experience 24/7 monitoring and proactive care to ensure your systems stay up and running.

Cloud Services

Unlock cloud potential with seamless migration, expert management, and optimized private, public, or hybrid cloud solutions.

Cybersecurity

Safeguard your business with tailored cybersecurity solutions, from network security to endpoint protection, against evolving threats.

IT Consulting

Make informed IT decisions with personalized guidance from our team of experienced IT consultants tailored to your business needs.

Compliance Services

Simplify compliance with our end-to-end CaaS, covering HIPAA, PCI, CMMC, Ohio Safe Harbor and more, keeping your business audit-ready and secure.

SaaS and HaaS

Stay ahead with SaaS and HaaS solutions, providing up-to-date technology and licensing to keep your business equipped for success.

TESTIMONIALS

Why Clients Trust Our IT Services

See why our clients depend on us to deliver superior services in every engagement.

Experience Hassle-Free IT Management

Maximize your productivity with a managed services provider you can trust

Headquartered in Vaughan, Ontario

OUR TECHNOLOGY PARTNERS

Frequently Asked Questions

Managed IT services minimize business downtime through proactive monitoring and maintenance. Compass Computer Group’s advanced tools detect and resolve potential issues before they impact operations, ensuring 99.99% network uptime.

Our 24/7/365 IT support provides swift responses to technical problems, with an average response time of under 15 minutes. By keeping your systems running smoothly, managed IT reduces costly disruptions and keeps your business on track.

Managed IT services are ideal for small to medium-sized businesses, especially those in industries like healthcare and professional services. For example, we specialize in supporting medical practices, ensuring compliance with regulations like HIPAA, CMMC, manufacturing and Ohio Safe Harbor.

Our tailored approach helps businesses with limited in-house IT resources achieve enterprise-level support and security. Whether you’re a startup or an established company, managed IT delivers scalable solutions aligned with your goals.

Managed IT services enhance cybersecurity with comprehensive protection against modern threats. Our Zero Trust security layer, dark web monitoring, and phishing prevention training protect sensitive data from breaches. Our 24/7 monitoring ensures vulnerabilities are addressed before attackers can exploit them.

With a 99.3% CSAT rating, their clients trust them to provide industry-leading solutions like ransomware protection and compliance monitoring, keeping data safe and businesses secure.

Absolutely. Our managed IT services often cost less than maintaining a full in-house IT team. Or, if you have an IT Director and are considering another hire, bring us on with our Co-Managed IT and skip the hassle of interviewing, dealing with HR, and know you’re getting expertise at a fraction of the cost. We provide transparent, upfront pricing with no hidden costs. Our bundled managed services plans include proactive maintenance, cybersecurity, and ongoing support, reducing expenses tied to hiring, training, and retaining IT staff.

By handling IT efficiently, businesses can redirect resources to strategic initiatives while ensuring a high level of support and security.

When selecting a managed IT provider, prioritize expertise, responsiveness, and proven results. Compass Computer Group stands out with our 28+ years of experience, support for 1,500+ end users, and a focus on long-term client relationships. Our proactive monitoring and compliance expertise ensure seamless IT management.

Additionally, our commitment to personalized service, answering every call with a live person during business hours, sets us apart from other providers.

Stay Ahead with IT Services You Can Count On

Request a Quote for our Managed IT Services