They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Say goodbye to IT headaches—let us provide the support you deserve.
Compass Computer Group is your trusted partner in delivering top-tier managed IT solutions that empower your business to thrive.
Our expert team goes beyond troubleshooting to offer proactive solutions that keep your systems running smoothly. From cloud services and data backup to hardware and software support, we provide reliable, scalable, and budget-friendly IT services.
Average response time for all IT issues
Choose an IT partner that offers a variety of beneficial services to resolve issues and propel your business forward.
Leave IT worries behind with our expert team by your side. Experience 24/7 monitoring and proactive care to ensure your systems stay up and running.
Unlock cloud potential with seamless migration, expert management, and optimized private, public, or hybrid cloud solutions.
Safeguard your business with tailored cybersecurity solutions, from network security to endpoint protection, against evolving threats.
Make informed IT decisions with personalized guidance from our team of experienced IT consultants tailored to your business needs.
Simplify compliance with our end-to-end CaaS, covering HIPAA, PCI, CMMC, Ohio Safe Harbor and more, keeping your business audit-ready and secure.
Stay ahead with SaaS and HaaS solutions, providing up-to-date technology and licensing to keep your business equipped for success.
See why our clients depend on us to deliver superior services in every engagement.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Maximize your productivity with a managed services provider you can trust
Managed IT services minimize business downtime through proactive monitoring and maintenance. Compass Computer Group’s advanced tools detect and resolve potential issues before they impact operations, ensuring 99.99% network uptime.
Our 24/7/365 IT support provides swift responses to technical problems, with an average response time of under 15 minutes. By keeping your systems running smoothly, managed IT reduces costly disruptions and keeps your business on track.
Managed IT services are ideal for small to medium-sized businesses, especially those in industries like healthcare and professional services. For example, we specialize in supporting medical practices, ensuring compliance with regulations like HIPAA, CMMC, manufacturing and Ohio Safe Harbor.
Our tailored approach helps businesses with limited in-house IT resources achieve enterprise-level support and security. Whether you’re a startup or an established company, managed IT delivers scalable solutions aligned with your goals.
Managed IT services enhance cybersecurity with comprehensive protection against modern threats. Our Zero Trust security layer, dark web monitoring, and phishing prevention training protect sensitive data from breaches. Our 24/7 monitoring ensures vulnerabilities are addressed before attackers can exploit them.
With a 99.3% CSAT rating, their clients trust them to provide industry-leading solutions like ransomware protection and compliance monitoring, keeping data safe and businesses secure.
Absolutely. Our managed IT services often cost less than maintaining a full in-house IT team. Or, if you have an IT Director and are considering another hire, bring us on with our Co-Managed IT and skip the hassle of interviewing, dealing with HR, and know you’re getting expertise at a fraction of the cost. We provide transparent, upfront pricing with no hidden costs. Our bundled managed services plans include proactive maintenance, cybersecurity, and ongoing support, reducing expenses tied to hiring, training, and retaining IT staff.
By handling IT efficiently, businesses can redirect resources to strategic initiatives while ensuring a high level of support and security.
When selecting a managed IT provider, prioritize expertise, responsiveness, and proven results. Compass Computer Group stands out with our 28+ years of experience, support for 1,500+ end users, and a focus on long-term client relationships. Our proactive monitoring and compliance expertise ensure seamless IT management.
Additionally, our commitment to personalized service, answering every call with a live person during business hours, sets us apart from other providers.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
