In many instances, a Compass technician will be able to resolve your IT problems remotely, saving valuable time. Compass uses a safe and secure Remote Support software to access your system via the internet, allowing for quick and easy troubleshooting and problem resolution.

As long as you have a working internet connection, a few simple clicks and we can resolve issues such as:

  • Virus scans and malware removal
  • Software Install/Troubleshooting
  • Printer Install/Troubleshooting
  • Slow PC

Compass Computer Group’s Remote Support Solution is safe and secure. All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification, in compliance with HIPAA and other privacy policies.

Contact us today at 330-963-0800