In many instances, a Compass technician will be able to resolve your IT problems remotely, saving valuable time. Compass uses a safe and secure Remote Support software to access your system via the internet, allowing for quick and easy troubleshooting and problem resolution.
As long as you have a working internet connection, a few simple clicks and we can resolve issues such as:
- Virus scans and malware removal
- Software Install/Troubleshooting
- Printer Install/Troubleshooting
- Slow PC
Compass Computer Group’s Remote Support Solution is safe and secure. All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication and two-step verification, in compliance with HIPAA and other privacy policies.
Contact us today at 330-963-0800