Secure, scalable VoIP solutions that protect uptime and your bottom line.
Cut downtime with 99%+ network uptime and live support, keep business moving and customers satisfied.
Eliminate costly disruptions with 15-minute response times and proactive monitoring for every call.
Stay compliant and audit-ready with detailed reporting and integrated security in every VoIP deployment.
Scale voice solutions as you grow, 1500+ users trust us to support their evolving needs.
Avoid expensive surprises with clear, upfront pricing and dedicated technical expertise for your VoIP system.
Leaders report improved uptime, responsive support, and clear communication
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Comprehensive VoIP solutions for uptime, security, and growth
Get business-ready VoIP with end-to-end installation, configuration, and ongoing management. The team ensures seamless integration with your existing infrastructure, whether you have legacy or modern equipment. All systems are monitored and maintained for peak performance, minimizing downtime and keeping communication channels open for your team and clients. Dedicated specialists handle every step, from porting numbers to setting up call flows.
Experience world-class VoIP support with response times under 15 minutes, no automated menus, just immediate access to live, knowledgeable professionals. Emergency and non-emergency issues are handled with urgency, and technicians are often onsite within an hour when needed. This hands-on approach ensures problems are resolved before they affect your business, giving you peace of mind and true business continuity.
Protect your business and customer data with built-in cybersecurity tailored for VoIP. Every solution includes a Zero Trust security layer and compliance expertise for HIPAA, PCI, and Ohio Safe Harbor standards. Advanced proactive monitoring tools continually scan for threats and vulnerabilities, while regular security updates and audits keep your phone system resilient against evolving risks, all with clear, business-focused reporting.
Gain actionable insights and compliance peace of mind with custom regulatory reporting for VoIP. Reports are tailored to your industry’s standards, streamlining audits and reducing your compliance workload. With clear, accurate data at your fingertips, you’re always prepared for regulatory checks and can confidently demonstrate security and uptime to stakeholders or auditors, minimizing risk and protecting your reputation.
Scale communication as your business grows, VoIP deployments are fully adaptable, from 5 users to over 1,500. Personalized solutions mean you only pay for what you need, and upgrades are seamless as your needs evolve. The process is managed end-to-end, so you can expand locations, add features, or onboard new staff without disruption or hidden costs.
Enjoy transparent, predictable pricing for your VoIP investment. All costs are communicated upfront, and ongoing maintenance is included, so there are no budget surprises. The team’s clear, proactive communication means you always know what to expect, making it easy to justify your investment and keep IT costs in check without sacrificing quality, performance, or support.
15 Minutes
Unlock the power of secure, business-grade VoIP with a partner who puts your uptime first. Every call gets a live answer, no automated runarounds, so your team and clients always connect when it matters. Backed by industry-leading response times, proactive system health monitoring, and a customer satisfaction rate of 99.3%, your communications are always protected. Prioritize business continuity and customer trust with a VoIP solution built for growth-focused leaders.
Invest in VoIP that grows with your business and delivers measurable value. With over 28 years of IT experience, industry-leading response times, and a relentless focus on risk reduction, you gain more than a phone system, you gain a strategic partner in business continuity. Trust a provider who understands the cost of downtime, the need for compliance, and the expectation for transparent, professional service.
Switch to secure, reliable VoIP and protect business uptime and customer trust.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
VoIP Services are designed for businesses looking for secure, scalable phone solutions. You receive a choice between Standard and Premium packages. The Standard includes a complete cybersecurity package, Zero Trust, monitoring, and proactive maintenance. The Premium adds features like dark web monitoring, phishing training, network penetration testing, and an advanced security layer. Support covers both legacy and current phone equipment of all types.
VoIP Services support your business continuity by offering proactive monitoring tools that detect and fix issues before they cause interruptions. With 99%+ uptime and emergency response times under 15 minutes, you minimize costly downtime and keep communications running smoothly. This focus on reliability helps protect revenue and maintain customer trust, so your team stays connected and productive at all times.
Transitioning to the new VoIP solution starts with an assessment of your current systems and business needs. Dedicated technicians guide you through equipment setup, number porting, and staff training. All steps are managed to minimize disruption, and experts remain available for ongoing support. You get a clear project timeline, transparent costs, and live support throughout the process.
Pricing for VoIP Services depends on the number of users, selected features, and equipment needs. You can choose between Standard and Premium plans, each offering different security and compliance levels. Transparent cost breakdowns are provided before you commit, with no hidden fees. Custom solutions are available to fit your businesss size and budget.
You benefit from live, personalized support, calls are always answered by a real person during business hours. Rapid response times, proactive issue resolution, and comprehensive support for all types of phone systems set this service apart. Client satisfaction rates are world-class, with dedicated IT staff who understand your business and clear communication about every aspect of your service.