Eliminate IT headaches and secure your business with proactive, relationship-driven support.
Reduce downtime and risk, 99%+ network uptime and under 15-minute response for emergencies.
Stay compliant with HIPAA, PCI, and Ohio Safe Harbor through tailored regulatory reporting.
Protect revenue and reputation with a full cybersecurity package, including Zero Trust solutions.
Access expert IT support for legacy and current equipment, over 28 years of industry experience.
Every call is answered by a real person, never an automated attendant, for true personalized service.
Discover how small businesses boost uptime, security, and trust with proactive service.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Expert support across all IT domains
Get a complete cybersecurity package, including Zero Trust architecture, proactive threat monitoring, and regular vulnerability assessments, to keep your business safe from costly breaches.
Benefit from proactive monitoring and maintenance that detects and resolves issues before they impact your operations, ensuring consistent uptime and uninterrupted productivity.
Stay audit-ready with Compliance as a Service (CaaS), including HIPAA, PCI, and Ohio Safe Harbor support, plus custom regulatory reporting tailored to your industry requirements.
Have confidence in dedicated helpdesk and emergency support, with live call responses during business hours and rapid onsite response times, often under one hour.
Empower your staff with security and phishing training, arming your team with the knowledge to spot threats and minimize human error risks in your organization.
Secure your network with advanced penetration testing, dark web monitoring, and layered security solutions that go beyond basic protection for total business peace of mind.
Extend the life and performance of your legacy IT systems while seamlessly integrating new technologies, ensuring your entire environment operates smoothly and cost-effectively.
Gain a true IT partner that manages all aspects of your technology, from vendor coordination to lifecycle planning, freeing your leadership to focus on growth, not IT headaches.
Receive tailored solutions and clear, predictable pricing, your business gets exactly what it needs, with no jargon or unnecessary extras, from a team known for world-class satisfaction.
15 Minutes
Focus on growth, not IT fires. Gain peace of mind knowing your systems are proactively monitored and maintained by experienced professionals. With response times under 15 minutes and a 99%+ uptime record, your operations stay uninterrupted, freeing you to focus on revenue and customer trust, not technical distractions. Dedicated technicians learn your needs so you always have an expert on your side.
Make every IT dollar count. Choose scalable, right-sized solutions that minimize risk while maximizing ROI. Services grow with your business needs, so you avoid overpaying for unused tech while never falling behind on security or compliance. Get clear, predictable pricing and business-focused recommendations from a team that values your long-term success.
Protect your business with expert IT support and proven cybersecurity solutions.
Build trust and continuity with IT that never leaves you stranded. From rapid onsite support to thorough monitoring and proactive repairs, you always have a dedicated partner invested in your business’s stability. With a world-class 99.3% satisfaction rate, proven results, and a customer-centric approach, your technology challenges become a thing of the past.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
The Small Business IT service covers everything needed to keep your business secure and running smoothly. You receive a complete cybersecurity package featuring Zero Trust protection, proactive monitoring, maintenance, and support for both legacy and modern equipment. For even greater protection, the Premium option adds dark web monitoring, phishing and cybersecurity training, network penetration testing, and an advanced Zero Trust security layer.
With proactive monitoring and rapid response, issues are detected and fixed before they disrupt your operations. Most emergencies are addressed within 15 minutes, and network uptime consistently exceeds 99%. This approach protects your revenue and reputation by minimizing costly outages and blocking cyber threats before they cause damage.
Getting started is straightforward and tailored to your needs:
Pricing is based on the size of your team, the complexity of your IT environment, and the level of service (Standard or Premium) that fits your needs. You receive clear, predictable monthly pricing, no hidden fees. Most small businesses are fully onboarded within two weeks, with no downtime during the transition.
You benefit from a customer satisfaction rating of 99.3% and response times under 15 minutes. Every call is answered by a real person who knows your business, not an automated system. Dedicated technicians provide both proactive and emergency support, manage compliance requirements, and tailor solutions to your goals and budget, so you can focus on growth, not IT headaches.