Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
- Expertise By Industry
Reduce risk and IT overhead with robust, secure public and hybrid cloud solutions.
Lower IT costs and boost uptime with proactive monitoring and 99%+ network availability.
Stay compliant and audit-ready with custom regulatory reporting and Compliance as a Service.
Protect your business with a complete cybersecurity package, including Zero Trust security.
Experience rapid response, emergencies and all calls are answered in under 15 minutes.
Gain peace of mind with advanced monitoring that prevents issues before they cause downtime.
Hear how public and hybrid cloud solutions deliver security, uptime, and rapid support.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Scalable, secure infrastructure with proactive monitoring
Public cloud services provide rapid scalability, cost efficiency, and secure access to critical business applications. This service covers setup, migration, and ongoing management, ensuring minimal downtime and seamless integration with your existing systems. Clients benefit from proactive monitoring, a complete cybersecurity package, and dedicated live support designed to keep operations running smoothly and securely, while simplifying IT budgeting and reducing overhead.
Hybrid cloud solutions offer a custom blend of on-premises and cloud resources, letting you optimize for both security and agility. This approach enables sensitive workloads to remain on private infrastructure, while leveraging the scalability and flexibility of the public cloud. Expect hands-on guidance, flexible architecture, and compliance support that adapts as your business grows, delivering the best of both worlds without compromise.
Compliance as a Service (CaaS) ensures your cloud environment meets HIPAA, PCI, and Ohio Safe Harbor standards, with tailored regulatory reporting to streamline audits. Regular assessments, proactive monitoring, and automated alerts keep your business audit-ready and reduce the risk of fines or disruptions. This service allows you to focus on core operations while staying confident in your compliance posture.
Zero Trust security is integrated into every cloud deployment, enforcing strict access controls and continuous verification of users and devices. This approach dramatically reduces the risk of unauthorized access and data breaches. Clients gain peace of mind knowing that every layer of their cloud infrastructure is protected by industry-leading practices and technology.
Proactive monitoring and maintenance detect and resolve issues before they affect your business. Advanced tools track system health, performance, and security events 24/7, allowing technicians to address vulnerabilities and outages immediately. This minimizes downtime, protects revenue, and ensures your IT resources are always available when you need them most.
Personalized support means every call is answered by a live local expert during business hours, not an automated attendant. Technicians understand your environment and business goals, ensuring fast resolutions and clear communication about any costs or changes. This high-touch approach builds trust and provides the reliability your business demands from its IT partner.
99%+
Transition to the cloud without disruption or risk. Public and hybrid cloud solutions are tailored to your business needs, balancing flexibility with security and compliance. Benefit from rapid deployment, seamless integration with existing equipment, and a dedicated team that manages both legacy and modern systems. Focus on business growth while your data and systems remain protected and accessible, without hidden costs or technical headaches.
Regulatory compliance and data protection are non-negotiable in today’s business climate. Public and hybrid cloud services include built-in compliance tools, custom regulatory reporting, and advanced cybersecurity features. Reduce the risk of data breaches and downtime, protect your reputation, and demonstrate due diligence to clients and auditors alike, all backed by measurable results and a proven satisfaction record.
Simplify IT management and compliance with tailored cloud solutions for your business.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
You get a secure, scalable environment for running applications and storing data, supported by a complete cybersecurity package with Zero Trust protection. Proactive monitoring and maintenance keep your systems running smoothly. You can choose between Standard and Premium tiers, with options for advanced security features, compliance support, and dedicated IT guidance to fit your needs.
Public/Hybrid Cloud solutions include a multi-layered security approach designed to minimize risk and disruption. You benefit from:
This helps safeguard your data, keep downtime minimal, and protect your reputation.
The migration process starts with a personalized assessment of your current systems and business goals. A step-by-step migration plan is created to minimize disruptions, with dedicated technicians managing the move and keeping you updated throughout. Post-migration, you receive proactive monitoring and support to ensure business continuity and a smooth transition.
For most small to mid-sized businesses, initial setup and migration can be completed within a few weeks, depending on your current IT environment and requirements. You receive a clear project timeline upfront, and ongoing support ensures any issues are addressed promptly, keeping your operations running smoothly from day one.
You benefit from personalized, live support, every call is answered by a real person during business hours. The service manages both legacy and current equipment, offers compliance expertise, and provides rapid response times (often under 15 minutes). Solutions are tailored to your business, with a proven 99.3% satisfaction rating and a focus on minimizing risk so you can focus on growth.