Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
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Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
End-to-end solutions for modern business needs
Comprehensive Microsoft 365 setup ensures a secure, seamless launch tailored to your workflow, so your team is productive from day one.
Proactive security management with Zero Trust, phishing defense, and dark web monitoring keeps your business safe from evolving threats.
Streamlined Microsoft 365 migrations minimize downtime and data loss, ensuring business continuity during upgrades or provider transitions.
Compliance as a Service (CaaS) delivers custom reporting for HIPAA, PCI, and Ohio Safe Harbor, simplifying audits and regulatory checks.
Ongoing user training and adoption programs make sure your staff leverages every Microsoft 365 feature for maximum ROI.
Live, local support answers every call during business hours, no automated attendants, providing fast, clear solutions to your issues.
Legacy and current system integration ensures Microsoft 365 works smoothly with your existing infrastructure and hardware investments.
Advanced monitoring and maintenance detect and resolve issues before they impact your operations, supporting 99%+ uptime.
Flexible licensing and cost optimization strategies help you scale Microsoft 365 as your business grows, without overspending.
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Microsoft 365 Services deliver more than just email and collaboration, they provide a resilient, secure foundation for business growth. Benefit from proactive security, compliance, and user enablement designed for small to mid-sized organizations. With live, local support and proven expertise, your team stays productive and protected, no matter where work happens.
Choosing the right Microsoft 365 partner means less risk and more control. From tailored licensing to user adoption and ongoing management, every detail is optimized to fit your business goals and budget. Tap into 28 years of IT expertise, rapid response, and a customer happiness rating of 99.3%, all focused on your business continuity and growth.
Unlock seamless collaboration, security, and compliance with a tailored Microsoft 365 strategy.
Microsoft 365 Services are more than just setup, they’re about making your technology work for you. With a dedicated team managing every facet, from security to compliance and user support, you can spend less time on IT headaches and more time scaling your business.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Microsoft 365 Services include end-to-end management of your Microsoft 365 environment, covering deployment, security, compliance, and ongoing support. You receive a complete cybersecurity package with Zero Trust protection, proactive monitoring, and maintenance to keep your systems running smoothly. Both Standard and Premium options are available, with the Premium tier adding dark web monitoring, phishing training, penetration testing, and an advanced security layer. Every aspect is tailored to fit your business size, industry, and regulatory requirements.
Microsoft 365 Services provide robust protection against evolving cyber threats through a multi-layered security approach. You benefit from:
This comprehensive protection minimizes your risk of breaches, downtime, and costly data loss.
Your onboarding process starts with a detailed assessment of your current IT environment and business goals. Next, a tailored migration and deployment plan is created to ensure minimal disruption, including seamless data transfer, licensing optimization, and user setup. You receive live training for employees and ongoing support from technicians familiar with your systems. The goal is to make your transition smooth, secure, and fully aligned with your operational needs.
Pricing for Microsoft 365 Services is structured to fit your organizations size, needs, and chosen service level (Standard or Premium). You receive clear, upfront cost estimates with no hidden fees, ensuring you can plan your IT investment confidently. Most migrations and setup projects are completed within days or weeks, depending on complexity, with emergency support available and response times typically under 15 minutes for urgent requests.
You benefit from a customer-centric approach built on 28 years of IT experience, a world-class 99.3% client satisfaction rate, and live, local support, never an automated attendant. Technicians respond rapidly (often onsite within an hour), proactively monitor your systems, and handle both legacy and modern equipment. Personalized compliance reporting and tailored solutions ensure your Microsoft 365 investment delivers maximum ROI, security, and business continuity.