Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Focus on your business while we deliver trustworthy, managed IT services.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
With over 28 years in business, we stand as a trusted leader in IT services, supporting 1500+ end users. Our award-winning team is dedicated to delivering personalized, comprehensive solutions.
Unstoppable Uptime
Achieve 99.99% network uptime with proactive IT services that keep your business running smoothly and eliminate costly disruptions.
Advanced Threat Protection
Defend your business with advanced Zero Trust solutions and expert cybersecurity training that preempt threats and secure your data.
Tailored Human Support
Get real-time assistance from a live expert on every call, delivering customized IT solutions that meet your unique business challenges.
Gain confidence with our managed IT team, delivering 99.3% customer satisfaction and ensuring smooth business operations.
Optimize performance with a proactive team that identifies and resolves IT challenges before they disrupt your operations.
Streamline your IT strategy with tailored guidance that addresses your unique needs and delivers under-15-minute response times.
Get fast, reliable IT solutions with live expert support, backed by a 99.3% satisfaction rate for consistent results.
Shield your business with comprehensive cybersecurity services, including Zero Trust architecture and real-time threat prevention.
Harness the power of cutting-edge cloud solutions with expert support for private, public, and hybrid cloud environments.
Maintain flawless connectivity with specialized network services designed to support thousands of users daily and resolve issues fast.
Eliminate downtime with proactive maintenance strategies that address potential problems before they impact your business.
Simplify compliance with dedicated solutions for HIPAA, PCI, and Ohio Safe Harbor, ensuring your business meets all regulatory needs.
Secure your operations with custom continuity plans, crafted from decades of expertise to safeguard your business against disruptions.
Eliminate the frustration of automated attendants with a service designed around your needs.
Every call during business hours is answered by a live expert who takes the time to understand your challenges and deliver tailored solutions.
With a focus on rapid response and customer satisfaction, our IT team ensures no issue is overlooked.
Partner with us to experience IT support that prioritizes your business, providing seamless resolutions and personalized assistance every time you need it.
Boost productivity with IT services that ensure your business thrives while avoiding costly downtime.
Access comprehensive IT services tailored to meet your unique business needs and location.
Our managed IT services cover a wide range of solutions tailored to meet the unique needs of your business. This includes network security, data backup and recovery, cloud computing solutions, and dedicated helpdesk support. We provide proactive monitoring to identify and resolve potential issues before they affect your operations, minimizing downtime. Our services are scalable, designed to grow with your business, accommodating more users, devices, or even additional office locations. Utilizing cutting-edge technology, we offer customized solutions to optimize your IT infrastructure and ensure peak performance.
Data security is a top priority for your business. Our managed IT services provide next-generation firewall protection, regular security audits, and real-time threat detection to defend against cyber threats like malware and phishing. We implement cybersecurity frameworks that ensure the integrity, confidentiality, and availability of your data. In addition, we offer user training to recognize suspicious activity. With advanced encryption and multifactor authentication, we strengthen your IT systems, protecting your business from unauthorized access and costly breaches.
Our managed IT services streamline your operations through automation and optimization. By leveraging cloud-based tools and integrated systems, we reduce redundancies and improve workflow efficiency. Our solutions are customized to align with your business goals, ensuring seamless day-to-day operations. With continuous monitoring and proactive maintenance, we minimize disruptions and resolve technical issues quickly, allowing your team to focus on core activities. By optimizing resource allocation and enhancing system performance, we help your business achieve higher productivity and efficiency.
Yes, our managed IT services are designed to effectively support remote work environments. We provide secure access to corporate networks, ensuring your team can work safely from anywhere. Our VPN solutions and cloud services enable seamless collaboration, while encryption and remote monitoring maintain data integrity and security. We also implement collaborative tools to allow your team to communicate and share files just like they would in the office. This flexibility not only supports productivity but also ensures business continuity, even during remote work situations.
Our Managed IT Services are defined by our commitment to personalized solutions and proactive support. We offer a full range of IT services tailored to your business’s unique needs, ensuring scalable solutions that evolve with you. Our experts provide 24/7 monitoring and rapid support, addressing potential issues quickly to minimize downtime. Cybersecurity is a top priority, with the latest technologies in place to protect your data and ensure your business’s safety. With a customer-centric approach, we focus on building lasting partnerships, offering exceptional service and continuous innovation.
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