Expert managed IT services that ensure 99.99% network uptime.
Trust your IT needs to experts with a 99.3% customer satisfaction rating.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Ensure 99.99% Uptime
Enhance operations with proactive IT Services. Our 99.99% network uptime ensures seamless business functions, minimizing costly disruptions.
Comprehensive Security Package
Safeguard your data with our Akron managed IT services. Our advanced Zero Trust solutions and cybersecurity training protect against threats and vulnerabilities.
Personalized Customer Support
Experience unmatched support with live, human interaction for every call. Enjoy tailored solutions that address specific business needs.
Gain peace of mind with our expert Managed IT team, dedicated to maintaining a 99.3% customer satisfaction rating and ensuring seamless business operations.
Maximize efficiency with a proactive team that resolves IT issues before they occur.
Navigate IT challenges with expert advice tailored to your business needs and achieve faster response times of under 15 minutes.
Resolve IT issues promptly with our helpdesk that ensures live support from experts, maintaining a 99.3% customer satisfaction rate.
Safeguard your business with our comprehensive cybersecurity services, featuring advanced zero trust security solutions.
Leverage the latest cloud technologies with a team that supports private, public, and hybrid cloud environments.
Ensure seamless connectivity with expert network support that solves issues swiftly and supports over 1,500 end users daily.
Prevent downtime with proactive maintenance solutions that fix issues ahead of time.
Stay compliant effortlessly with our Compliance as a Service, ensuring HIPAA, PCI, and Ohio Safe Harbor standards are met.
Ensure seamless operations with our customized business continuity planning, supported by 28+ years of industry expertise.
Enjoy peace of mind knowing that every call is answered by a live person during business hours. With IT Services focused on your needs, no issue will go unaddressed or ignored.
Eliminate the frustration of automated attendants, ensuring personalized assistance every time. Our Akron managed IT services team is dedicated to your satisfaction and rapid response.
Benefit from a partner that prioritizes understanding your business challenges.
Experience fast, reliable support from dedicated experts committed to resolving your IT challenges efficiently
Access comprehensive IT services tailored to meet your unique business needs and location.
Our Managed IT services in Akron cover a wide array of offerings tailored to meet your business needs Typically, this includes network security, data backup and recovery, cloud computing solutions, and helpdesk support. Our services provide proactive monitoring to preemptively address potential issues, ensuring minimal downtime. This approach saves you time and reduces operational disruptions. With a focus on scalability, our services can adapt as your business grows, accommodating more users, devices, or even additional office locations. Utilizing cutting-edge technology, we offer customized solutions to optimize your IT infrastructure.
Keeping your data secure is paramount in today’s digital landscape. With managed IT services, you benefit from next-generation firewall protection, regular security audits, and real-time threat detection. These measures guard your systems against cyber threats like malware and phishing attacks. Cybersecurity frameworks ensure the integrity, confidentiality, and availability of your data. Additionally, you receive user training to identify suspicious activity. By incorporating advanced encryption and multifactor authentication, we ensure your IT systems are fortified against unauthorized access, protecting your business from costly breaches.
Managed IT services streamline your operations through automation and optimization. By leveraging cloud-based tools and integrated systems, we reduce redundancies and enhance workflow efficiency. Our solutions are customized to align with your business objectives, making day-to-day tasks more seamless. With continuous monitoring and maintenance, you’ll experience fewer disruptions and faster resolution of technical issues. This means you and your team can focus on core business activities. By optimizing resource allocation and improving system performance, we help your business achieve greater productivity and efficiency.
Absolutely, our managed IT services are designed to support remote work environments effectively. These services provide secure access to corporate networks, ensuring that your team can work safely from anywhere. We offer VPN solutions and cloud services that enable seamless collaboration. Our systems include encryption and remote monitoring to maintain data integrity and security. Additionally, we implement collaborative tools, allowing your team to communicate and share files as if they were in the office. This flexibility supports productivity and ensures business continuity, even when circumstances necessitate remote work.
Our managed services in Akron, OH are distinguished by our commitment to personalized solutions and proactive support. We offer a comprehensive suite of IT services tailored to your business’s unique needs, ensuring scalable solutions that grow with you. Our experts provide around-the-clock monitoring and rapid support, addressing potential issues swiftly to minimize downtime. Furthermore, our emphasis on cybersecurity sets us apart. We use the latest technologies to protect your data, prioritizing your business’s safety. With a customer-centric approach, we aim to build lasting partnerships, delivering exceptional service and innovation.
Compass Computer Group, Inc., All rights reserved ©
