Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
- Expertise By Industry
Eliminate IT resource gaps and risk with proven, responsive experts who protect your growth.
Bridge IT skill gaps fast and reduce costly downtime, clients report 15-minute response times.
Secure your business with proactive monitoring and a 99%+ uptime guarantee.
Stay compliant and audit-ready with custom regulatory reporting and CaaS expertise.
Control IT costs and scale confidently, 1500+ end users trust our tailored solutions.
Enjoy direct, personalized service, every call is answered live, never by an automated system.
Hear how responsive, knowledgeable support fuels client growth and confidence.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Flexible, expert support for seamless operations
Augment your IT team instantly with access to highly skilled professionals who have experience across diverse business environments and compliance requirements. This service ensures your operations are always supported, whether you need ongoing helpdesk coverage, project-based technical support, or specialized expertise during peak periods. Each technician is trained to understand your business, respond rapidly, and provide clear, actionable guidance to maintain uptime and security.
Experience a fully managed onboarding process where your new IT resources are integrated seamlessly with your internal team. This includes a detailed review of your systems, clear communication of protocols, and the assignment of dedicated personnel who become familiar with your unique environment. The result is a smooth transition, minimal disruption, and immediate productivity that supports your business goals from day one.
Stay in control with predictable, transparent pricing that aligns with your budget and eliminates surprise IT expenses. With real-time reporting, compliance documentation, and ongoing performance reviews, you receive measurable outcomes, such as network uptime exceeding 99%, rapid issue resolution, and customized regulatory reporting. This approach empowers you to demonstrate ROI and support growth without unnecessary overhead or risk.
Leverage advanced monitoring and proactive maintenance to prevent costly downtime and data loss. Continuous oversight means issues are detected and addressed before they impact your business. Clients benefit from both emergency and routine support, with rapid onsite response available when needed, to ensure uninterrupted operations and peace of mind even during critical situations.
Take advantage of personalized, live support, every phone call is answered by a real person who knows your business. This direct approach fosters trust, eliminates communication barriers, and provides solutions faster than automated systems. Your dedicated IT staff function as a true extension of your team, fostering long-term relationships and delivering tailored advice for your specific challenges.
Achieve and maintain industry-specific compliance with expert guidance and custom regulatory reporting. Staff augmentation includes access to Compliance as a Service (CaaS), providing detailed documentation for HIPAA, PCI, and Ohio Safe Harbor requirements. This reduces your audit workload, minimizes errors, and ensures your business remains protected and competitive in a rapidly evolving regulatory landscape.
1500+
Gain rapid access to experienced IT professionals who understand your business priorities and challenges. With a proven team that responds in under 15 minutes, you gain the flexibility to scale resources up or down as needed, without the overhead of in-house hires. Enjoy peace of mind knowing your IT is handled by experts who prioritize uptime, compliance, and business continuity, so you can focus on growth.
Maximize your IT investment with staff augmentation designed for long-term ROI and scalability. Access a team with 28 years’ experience, a 99.3% satisfaction rating, and industry-leading response times. Clients benefit from clear communication, predictable costs, and the ability to run lean operations without sacrificing security, compliance, or customer trust.
Boost productivity and reduce IT headaches with responsive, expert support.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
IT Staff Augmentation gives you access to skilled IT professionals who work as an extension of your team, filling talent gaps quickly and efficiently. You can rely on support for both legacy and current systems, proactive monitoring, cybersecurity protection, and tailored compliance solutions. Every phone call is answered by a live person, so you get immediate, personal help whenever you need it.
With IT Staff Augmentation, you benefit from proactive monitoring and rapid response times, emergencies are handled in under 15 minutes. This approach helps detect and fix problems before they impact your users or bottom line. The included cybersecurity package and compliance expertise protect your data, ensuring business continuity and safeguarding your reputation.
The onboarding process is straightforward: your needs are assessed, and a dedicated technician is assigned who learns your systems and environment. Communication is clear and costs are explained upfront. Youll receive tailored solutions, regular updates, and ongoing reviews to ensure the staff fit and support your growth goals.
Contracts are designed for flexibility, letting you scale IT resources up or down as your needs change. You can expect a response to all support calls, emergency or routine, within 15 minutes, and on-site support is available within an hour if needed. This ensures minimal disruption and maximum business agility.
You gain more than just extra hands, you get a partner focused on your business growth. Benefits include: