Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
- Expertise By Industry
Shield your business from costly downtime with proactive IT risk mitigation and personalized support.
Minimize costly disruptions, 99%+ network uptime and rapid response times keep your business running smoothly.
Protect your data and reputation, comprehensive cybersecurity and Zero Trust solutions reduce breach risks.
Stay ahead of threats, advanced monitoring detects and resolves issues before they impact your bottom line.
Simplify compliance, custom regulatory reporting and CaaS ensure audit readiness and peace of mind.
Experience real support, reach a live expert within 15 minutes for fast, personalized assistance.
Hear how proactive risk management and support drive real-world results for clients.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Proactive protection and compliance solutions
Receive a complete cybersecurity package as the foundation of your risk mitigation strategy. This includes essential protections such as firewall management, endpoint security, and a robust Zero Trust solution that assumes threats can come from anywhere, inside or outside your network. The result is a dramatically reduced risk of breaches, data loss, and unauthorized access, helping protect both your profits and your reputation.
Benefit from continuous, proactive monitoring and scheduled maintenance that identifies and resolves IT issues before they cause downtime. Advanced tools monitor network health around the clock, alerting experts to suspicious activity or equipment failures. This approach keeps your systems performing optimally and minimizes business disruptions, giving you a reliable foundation for growth and customer service.
Access dedicated, live IT support during business hours, no frustrating phone trees or automated attendants. Receive clear, prompt communication and personalized service from technicians who know your systems and unique business needs. This level of support ensures that even in emergencies, your issues are addressed within 15 minutes, providing peace of mind and helping you stay focused on your core operations.
Advance your cybersecurity with premium features such as dark web monitoring, phishing and cybersecurity training, network penetration testing, and an enhanced Zero Trust security layer. These tools provide deeper visibility into emerging threats and equip your team with knowledge to avoid common attack vectors, all while meeting higher standards for data protection and regulatory compliance.
Streamline compliance with custom regulatory reporting as part of Compliance as a Service (CaaS). Reports are tailored to your industry’s standards, reducing manual workload and audit stress. Stay prepared for regulatory checks (HIPAA, PCI, Ohio Safe Harbor, and more) with accurate, timely documentation that helps avoid costly penalties and builds trust with partners and customers.
Rely on a team that manages both legacy and current IT equipment, regardless of product type or manufacturer. This comprehensive support means your entire technology landscape is covered, allowing you to invest wisely in upgrades, extend the lifespan of existing assets, and ensure compatibility across systems. Every solution is tailored to your budget and long-term goals.
15 Minutes
Gain peace of mind with proven IT risk mitigation strategies that protect revenue and customer trust. This service combines comprehensive cybersecurity, proactive network monitoring, and swift live support to keep your business resilient, without burdening your team with technical complexity. Experience measurable reductions in downtime, faster response to threats, and compliance solutions tailored to your industry. Every plan is designed for your growth, profitability, and operational continuity.
Business leaders need confidence that their IT investments drive growth and resilience. This IT risk mitigation service delivers a clear business case: 99%+ uptime, under-15-minute response, and proven client satisfaction. Tailored solutions scale with your needs and budget, so you can focus on growth while experts handle risk, compliance, and technology headaches. Enjoy a partnership built on transparency, responsiveness, and results.
Protect revenue, reputation, and growth with proven risk mitigation strategies.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
IT Risk Mitigation covers a full cybersecurity package with Zero Trust protection, 24/7 proactive monitoring, and maintenance to prevent issues before they impact your business. For extra peace of mind, you can add dark web monitoring, network penetration testing, and cybersecurity training for your team. Every solution is personalized to your unique needs, so you can focus on growth without worrying about IT risks.
By preventing costly downtime and reducing the chance of data breaches, IT Risk Mitigation helps you maintain customer trust and avoid revenue loss. You benefit from:
This lets you focus on serving customers and growing your business without IT disruptions.
You begin with a risk assessment to identify your businesss unique vulnerabilities and compliance needs. From there, you receive a tailored plan that addresses both current and legacy systems. A dedicated technician manages onboarding, proactively monitors your environment, and provides ongoing support, so you can expect clear communication and a seamless transition from day one.
Most businesses see core protections like monitoring and cybersecurity measures implemented within days of onboarding. The full rollout, including training and advanced services, is typically completed within a few weeks, depending on your environments complexity. Emergency support and rapid response start immediately, so youre covered from day one.
You get personalized attention from a live person every time you call, not an automated system. All aspects of your IT are managed, including older equipment, and you benefit from industry-leading customer satisfaction (99.3%). Dedicated technicians know your business, provide clear cost communication, and ensure your IT keeps pace with your growth.