Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
- Expertise By Industry
Eliminate IT headaches with procurement tailored to your business needs.
Reduce wasted spend with vendor-neutral advice and 28 years of proven IT procurement expertise.
Slash downtime risk through proactive equipment lifecycle management, 99%+ network uptime achieved.
Protect budgets and compliance with custom reporting and cost transparency for every purchase.
Get the right technology the first time with personalized support, calls answered by real people.
Simplify complex upgrades, dedicated technicians manage legacy and new equipment across all brands.
Hear how streamlined IT procurement drives efficiency, security, and peace of mind.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Seamless procurement, lifecycle management, and compliance
Every IT procurement project starts with a thorough needs assessment, ensuring each solution matches your specific business goals, regulatory requirements, and budget. Experienced specialists guide you through hardware, software, and cloud selections, providing clear recommendations based on 28 years of industry knowledge. This approach eliminates guesswork, reduces overspending, and helps you make decisions that deliver measurable value, not just short-term fixes.
Comprehensive vendor management means you receive competitive pricing, transparent contracts, and accountability at every stage. With a focus on building long-term relationships, you get access to trusted suppliers and ongoing support for both legacy and new equipment. This process streamlines purchasing, reduces risk, and saves you time by handling all communication, negotiation, and escalation directly, so you can focus on core business priorities.
Proactive lifecycle management ensures your technology remains secure, efficient, and up-to-date. Inventory tracking, warranty management, and scheduled refresh cycles are all handled, minimizing the risk of downtime and unexpected expenses. You get regular reporting on asset status, compliance, and total cost of ownership, supporting smarter budgeting and less operational disruption. This proactive approach safeguards your reputation and business continuity.
Regulatory compliance is built into every procurement decision. Custom reporting and documentation align with HIPAA, PCI, and Ohio Safe Harbor standards, making audits easier and reducing the compliance workload for your team. Detailed records and transparent processes help you stay ahead of changing requirements and eliminate costly mistakes that could harm your reputation or bottom line.
Dedicated support means you always have a knowledgeable technician ready to answer questions or resolve issues, no automated attendants. Whether you need emergency assistance or routine advice, service response times average under 15 minutes, with technicians who understand your systems and business needs. This personalized approach builds trust and ensures you never feel left in the dark about your IT investments.
Legacy and multi-vendor equipment management is seamlessly integrated into your procurement strategy. Regardless of brand or age, all devices are supported and monitored to maximize their value. When it is time to upgrade, you receive clear recommendations and a transition plan that avoids disruption. This holistic support model helps you avoid costly surprises and ensures your technology keeps pace with your business growth.
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Transform IT procurement from a hassle to a growth driver. With expert guidance that considers your budget, compliance needs, and long-term plans, you get the right solutions, no unnecessary spend or confusing jargon. Benefit from rapid response times, transparent recommendations, and support for both legacy and current technologies. Focus on your business while every IT purchase is optimized for security, efficiency, and scalability.
Experience seamless upgrades and scale confidently. From initial needs assessment to vendor negotiation and deployment, every step is managed for you, reducing internal workload and risk. Dedicated IT professionals ensure your purchases align with your growth goals and compliance requirements, so you never have to worry about missed deadlines or hidden costs. Build a resilient IT foundation ready for future expansion.
Gain peace of mind with expert guidance on every IT purchase decision.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
You get a tailored approach to sourcing, purchasing, and deploying both legacy and current IT equipment across all manufacturers. Both Standard and Premium offerings include a full cybersecurity package, monitoring, and proactive maintenance. The Premium option adds advanced security layers like dark web monitoring and network penetration testing. Every purchase is aligned with your business goals and compliance requirements.
By leveraging IT Procurement Services, you minimize downtime, avoid costly mistakes, and stay ahead of cyber threats. All solutions are selected with security, compliance, and scalability in mind to protect revenue and customer trust. Proactive monitoring and a zero trust approach ensure that risks are detected and addressed before they impact your operations.
Your needs are assessed through a consultative discovery, focusing on current pain points, compliance standards, and growth plans. Recommendations are based on real-world performance, total cost of ownership, and compatibility with your environment. You benefit from clear communication about costs and dedicated guidance at every step, so decisions align with your business priorities.
Most equipment is delivered and installed within a few business days, depending on vendor availability and your custom requirements. Emergency needs are prioritized, with technicians often onsite within an hour when urgent support is required. You receive regular updates on order status, so there are no surprises or delays in your workflow.
You benefit from a customer-centric approach that avoids automated attendants, every call is answered by a real person. Services extend to managing legacy systems and providing compliance expertise, including custom reporting and regulatory support. With a 99.3% client satisfaction rate and response times under 15 minutes, you gain a partner focused on your long-term success.