Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
- Expertise By Industry
Remove IT risk, protect growth, and ensure compliance with a tailored audit, backed by a 99.3% client satisfaction rate.
Pinpoint vulnerabilities that put revenue and reputation at risk, clients benefit from expert-led audits and rapid response times under 15 minutes.
Stay compliant and avoid costly penalties, custom regulatory reporting streamlines audits for HIPAA, PCI, and Ohio Safe Harbor.
Minimize downtime and unexpected costs, proactive monitoring detects and repairs issues before they disrupt your business.
Receive actionable, jargon-free recommendations, business leaders receive insights in clear terms focused on continuity and ROI.
Trust a proven partner, 99.3% satisfaction and world-class NPS of 87 reflect reliable, personalized IT support.
Trusted by owners, executives, and managers for risk reduction and compliance clarity.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Risk identification, compliance, and proactive protection
Identify every risk across your network, endpoints, and cloud systems with a deep-dive vulnerability assessment. This process goes beyond a simple checklist, each environment is examined using advanced scanning tools and industry best practices, with findings clearly prioritized based on business impact. The result: a comprehensive report that empowers leaders to make informed, risk-reducing decisions and allocate resources where they matter most.
Ensure your business meets HIPAA, PCI, and Ohio Safe Harbor requirements with tailored compliance assessments. Receive custom regulatory reports designed to minimize audit stress, reduce human error, and keep your business prepared year-round. This service includes ongoing guidance, so your team is never left guessing about the next step in compliance, removing friction from regulatory processes and protecting your reputation.
Gain 24/7 peace of mind with proactive monitoring and maintenance designed to catch and resolve issues before they become costly disruptions. Real-time alerts, automated repairs, and regular system health checks all combine to deliver 99%+ uptime. Dedicated technicians not only respond quickly, but also understand your unique environment, ensuring problems are fixed fast and with lasting results.
Simulate real-world threats with network penetration testing and advanced Zero Trust security reviews. This premium component exposes hidden weaknesses and demonstrates exactly how attackers might target your business, before a real incident occurs. Clear, actionable recommendations follow every test, enabling business leaders to take decisive action and build layered defenses that scale with growth.
Strengthen your human firewall with practical phishing and cybersecurity training for staff at all levels. Training content is delivered in plain language, aligned with current threats, and built to fit your workflow, so employees become your first line of defense. This not only reduces the risk of breaches, but also supports a culture of security that builds customer trust and demonstrates due diligence to regulators.
Benefit from personalized guidance and rapid support throughout every audit and assessment. Every client call is answered by a live person during business hours, no automated attendants. With an average emergency response time of less than 15 minutes and the ability to manage both legacy and current systems, your business receives support that is as responsive as it is knowledgeable.
99%+
Safeguard your business growth by eliminating hidden IT risks before they impact your bottom line. An in-depth IT audit and assessment delivers clarity on vulnerabilities, compliance gaps, and opportunities for cost savings. Benefit from personalized, non-technical explanations and prioritized action steps, designed for business leaders, not IT jargon. All findings are mapped directly to business goals like uptime, customer trust, and regulatory readiness.
Invest in a process that supports long-term growth, not just short-term fixes. Every audit is designed to deliver actionable insights for reduced risk, stronger compliance, and smarter IT investments. With rapid response, a customer-centric approach, and support for both legacy and modern systems, your business receives end-to-end protection, enabling you to focus on what matters most: growth and customer trust.
Gain a clear picture of your IT risks and compliance gaps with expert insights.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
An IT Audits & Assessments service provides a comprehensive review of your entire technology environment. This includes cybersecurity checks, risk analysis, network and device evaluation, compliance readiness, and a prioritized action plan. You receive a clear summary of vulnerabilities, regulatory gaps, and recommendations tailored to your business, so you know exactly where to focus your IT investments.
IT Audits & Assessments identify weak points in your security that attackers could exploit. By uncovering gaps in your network, devices, and security policies, you gain practical steps to strengthen defenses. This proactive approach helps prevent costly data breaches and downtime, protecting your revenue, reputation, and customer trust.
The process starts with a brief discovery session to understand your business needs and compliance requirements. Most assessments involve minimal disruption and can be performed remotely or onsite. You receive regular updates and a final report that breaks down risk areas and easy-to-follow next steps, so you stay informed without getting bogged down in technical details.
Most assessments are completed within 1 to 2 weeks, depending on your organization’s size and complexity. You get a clear timeline up front, with rapid response for urgent needs. The goal is to provide actionable insights quickly, so you can address risks and compliance issues without delay.
You benefit from personalized service, rapid response times (typically under 15 minutes), and a 99.3% satisfaction rate. Dedicated technicians understand your systems, and support covers both legacy and current equipment. You also receive custom regulatory reports and proactive monitoring, plus every call during business hours is answered by a live person, not an automated system.