Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
- Expertise By Industry
Proactive intrusion detection and prevention, with live support and 99%+ network uptime.
Protect revenue and reputation with 99%+ uptime, rapid issue response, and proactive threat prevention.
Minimize business risk, network threats are detected and blocked before they disrupt operations.
Meet compliance needs effortlessly with tailored reports that simplify audits and regulations.
Scale confidently, solutions are tailored for your current and future business needs, not just today’s.
Get expert help fast, live technicians answer within 15 minutes for emergencies and support calls.
See how proactive threat detection and rapid support drive real results for local businesses.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Advanced protection strategies
Intrusion Detection Systems (IDS) constantly monitor your network for suspicious activity, unauthorized access attempts, and emerging threats. This proactive approach helps detect issues in real time, allowing for immediate action before attackers can do damage. Expert technicians analyze alerts, reduce false positives, and ensure your network security is always one step ahead, minimizing costly downtime and protecting sensitive business data.
Intrusion Prevention Systems (IPS) not only detect threats, they actively block malicious traffic and prevent attacks from compromising your systems. IPS is configured to match your business’s risk profile and compliance requirements, automatically stopping threats like ransomware, malware, and unauthorized access. This hands-off protection frees your staff to focus on business priorities, knowing your data and applications are secure and compliant.
Zero Trust Security ensures every user and device is authenticated and authorized before accessing critical resources. This layered approach minimizes the risk of internal and external breaches, even as your team grows or works remotely. Regular policy reviews and updates keep your network resilient against evolving threats, supporting long-term business continuity and customer trust.
Proactive monitoring uses advanced tools to identify and fix network issues before they escalate. By continuously scanning for vulnerabilities and unusual activity, your business avoids unexpected downtime and service interruptions. This commitment to prevention helps maintain a high level of operational efficiency and reliability, giving you a measurable edge over competitors.
Compliance Reporting simplifies your regulatory obligations with automated, custom reports tailored to industry standards like HIPAA, PCI, and Ohio Safe Harbor. These reports are designed to minimize errors, reduce audit stress, and keep your organization prepared for regulatory checks, all while saving valuable internal resources and maintaining client confidence.
Human-led support ensures that every call during business hours is answered by a knowledgeable technician, not a machine. This personalized approach means issues are resolved quickly, with clear communication and no technical jargon. Dedicated IT experts get to know your systems and needs, providing fast, effective solutions and a trusted partnership for your business’s ongoing success.
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Defend your business from modern cyber threats without the headache of technical complexity. IDS/IPS Services provide continuous, intelligent monitoring that stops attacks before they disrupt your operations or impact your bottom line. With a rapid response team and proven uptime, you gain a clear business advantage, protecting revenue, customer trust, and regulatory compliance, all while freeing internal resources to focus on growth.
IDS/IPS Services are built for growth-focused leaders who demand reliability and clarity. With tailored compliance reporting, transparent costs, and expert support, you stay ahead of threats and regulatory changes. Enjoy the confidence of working with an IT team that resolves most issues within 15 minutes and keeps your business moving, so you can focus on growth, not security worries.
Gain peace of mind and uninterrupted growth with always-on network protection.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
IDS/IPS Services protect your business from cyber threats like unauthorized access, malware, and suspicious network activity. These solutions help detect and block attacks before they can disrupt operations, compromise sensitive data, or damage your reputation. You get proactive monitoring and rapid response to threats, reducing the risk of costly downtime or breaches.
IDS/IPS Services monitor your network around the clock, identifying and preventing threats before they escalate. This means fewer interruptions and a higher level of business continuity. With proactive detection and issue resolution, you benefit from 99%+ network uptime and greater confidence that your customer data and operations stay protected.
The setup process starts with a personalized assessment of your current network and security needs. Based on this, a tailored plan is developed, including installation of monitoring tools and configuration of detection rules. Ongoing monitoring, maintenance, and live support ensure your systems stay protected without adding work for your team.
Pricing depends on the level of protection and features you need. Options include a Standard package with full cybersecurity coverage and proactive monitoring, or a Premium package that adds dark web monitoring, phishing training, and advanced security layers. Both are designed to provide robust protection and fast support, with clear, upfront costs and no surprise fees.
You get personalized service with every call answered by a live person during business hours, plus support for both legacy and modern systems. The approach is customer-centric, offering tailored solutions, rapid response times (often under 15 minutes), and compliance expertise. Dedicated technicians ensure you receive proactive, business-focused protection, not just technical fixes.