They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
- Expertise By Industry
Protect your business reputation and profits with proactive, personalized identity threat defense.
Stop breaches before they happen, advanced detection blocks identity threats, with response times under 15 minutes.
Eliminate costly downtime, proactive monitoring and support keeps your business running at 99%+ uptime.
Protect customer trust, compliance expertise and real-time alerts secure sensitive data and reputations.
Boost ROI, customizable solutions scale with your growth and are backed by a 99.3% satisfaction rating.
Personalized support, every call is answered live by an expert who knows your systems and needs.
Hear how proactive identity threat response and live support protect revenue and reputation.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Advanced protection strategies
Identity Monitoring & Alerting delivers round-the-clock visibility across all user accounts, flagging suspicious activity before it leads to a breach. This includes monitoring for credential misuse, privilege escalations, and unauthorized access attempts. Every alert is reviewed by trained security professionals who know your environment, minimizing false positives and empowering you to act quickly on real risks.
Zero Trust Access Controls mean only the right people get access to the right resources, at the right time. By verifying every user and device, and limiting access based on roles, it becomes nearly impossible for attackers to move freely if they breach one account. This approach dramatically reduces the risk of internal and external threats, while supporting compliance and business continuity.
24/7 Threat Response & Remediation ensures that when suspicious activity is detected, expert technicians respond in less than 15 minutes, often before business operations are impacted. The team investigates, contains, and resolves threats, providing clear updates throughout. This rapid response minimizes downtime, protects revenue, and lets your leadership team focus on growth, not emergencies.
Compliance-Ready Audit Reporting simplifies regulatory requirements with tailored reports built for HIPAA, PCI, and Ohio Safe Harbor. You receive custom documentation that aligns with your industry, making audits smoother and reducing the compliance workload. This service helps you demonstrate due diligence and protect your business from penalties or reputational harm.
Dark Web Monitoring & Phishing Simulations are included in the Premium tier, giving you early warning if employee credentials appear for sale online. Regular phishing tests and targeted cybersecurity training empower your team to spot and stop social engineering attacks, further strengthening your identity defense posture.
Personalized, Live Support means you always talk to a real expert who knows your systems, no automated attendants, ever. Whether it is a routine question or an emergency, you get clear communication, cost transparency, and the confidence that your ITDR solution is managed by a team invested in your long-term success.
15 minutes
Identity Threat Detection & Response (ITDR) protects your business from today’s most costly attacks: those that target user accounts and digital identities. Get peace of mind with 24/7 monitoring, rapid threat containment, and actionable alerts, without the jargon or complexity. Stay ahead of evolving risks and compliance requirements, knowing every incident is handled by experts who understand the impact on your bottom line.
Identity threats can derail growth and erode customer trust in minutes. With proven tools and a customer-centric approach, you get more than alerts, you get actionable insights, clear communication, and scalable protection tailored to your business. Avoid hidden risks and costly downtime with an ITDR solution built for reliability, speed, and measurable results.
Gain peace of mind and safeguard your business from identity-based cyber threats.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
The ITDR service covers proactive monitoring, real-time threat detection, and rapid response to identity-based attacks. Both standard and premium packages are available, with options like Zero Trust security, dark web monitoring, phishing training, and network penetration testing. You benefit from tailored protection that fits your risk profile, business needs, and regulatory requirements.
ITDR helps you avoid costly downtime, data breaches, and compliance risks by identifying and stopping identity-based threats before they harm your business. This protection safeguards your revenue and reputation while making it easier to maintain customer trust and continue operations without interruptions.
The setup process starts with a security assessment to identify your specific needs and risks. You get help integrating threat detection tools and configuring real-time monitoring across your network and user accounts. Ongoing support and proactive maintenance ensure issues are detected and resolved quickly, minimizing disruptions to your business.
Implementation is designed to be fast and minimally disruptive, with many clients seeing protection begin within days of onboarding. Pricing is customized to reflect your business size, complexity, and selected service tier, standard or premium, so you only pay for what you need. Transparent cost breakdowns are provided up front.
You benefit from personalized, live support during business hours, no automated attendants, and solutions tailored specifically for small-to-mid-sized businesses. Advanced proactive monitoring, compliance expertise, and the ability to manage both legacy and current technology set this service apart. Rapid response times and a strong customer satisfaction record provide peace of mind you can rely on.