They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
- Expertise By Industry
Reliable, compliant IT support for healthcare, backed by live experts and proactive security.
Minimize costly downtime, 99%+ uptime and live support keep your practice running smoothly and securely.
Protect patient data with advanced cybersecurity and Zero Trust, proven by a 99.3% satisfaction rating.
Simplify HIPAA compliance, custom regulatory reports and CaaS streamline audits and minimize risk.
Resolve IT issues fast, emergency response times under 15 minutes mean your team stays productive.
Future-proof your technology, support for both legacy and new equipment ensures seamless operations.
See how practices like yours boost security, compliance, and patient care
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Comprehensive solutions for healthcare providers
Protect patient data and prevent costly breaches with a complete cybersecurity package, including Zero Trust solutions, real-time monitoring, and proactive threat detection, tailored for healthcare environments.
Ensure network reliability and performance with 24/7 monitoring, proactive maintenance, and rapid incident response, delivering 99%+ uptime to keep your practice running without interruption.
Navigate HIPAA, PCI, and Ohio Safe Harbor requirements confidently with Compliance as a Service (CaaS), including custom regulatory reporting that streamlines audits and minimizes administrative burden.
Empower staff to spot and stop digital threats with ongoing phishing simulation and cybersecurity training, building a culture of vigilance and reducing the risk of successful attacks.
Detect compromised credentials before they lead to a breach with dark web monitoring, which continuously scans for your practice’s sensitive data across hidden networks.
Identify and fix vulnerabilities before attackers do with regular penetration testing and in-depth risk assessments, protecting your systems, reputation, and compliance standing.
Receive personalized, expert support from dedicated IT professionals who know your systems and answer every call live, no automated attendants, ensuring fast, reliable help.
Get comprehensive support for both legacy and current medical equipment, regardless of manufacturer, ensuring seamless integration and uninterrupted clinical workflows.
Access scalable solutions that grow with your healthcare practice, supporting new locations, increased patient loads, and emerging technologies without costly disruptions.
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Stay ahead of cyber threats and compliance risks with healthcare IT management designed for the realities of your business. Enjoy live, local support, predictable IT costs, and a customer-first approach proven by a 99.3% satisfaction rate. Every solution is tailored for your workflow and budget, so you can grow your practice and protect patient trust without getting bogged down in technical details.
Balance cost control with bulletproof security. Get both standard and premium protection, choose from complete cybersecurity packages (including Zero Trust) or add dark web monitoring, phishing training, and penetration testing. Proactive maintenance and real-time monitoring reduce IT headaches and support your growth goals.
Strengthen compliance, boost uptime, and keep patient data safe, without extra effort.
Compliance and audits don’t have to be stressful. Streamline your regulatory workload with Compliance as a Service (CaaS). Receive tailored reports that minimize errors, simplify audits, and keep your team focused on patient care, not paperwork. Rely on experienced professionals who know healthcare technology inside and out.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Healthcare Managed IT Services cover everything needed to keep your practice running securely and efficiently. You get proactive monitoring, a complete cybersecurity package with Zero Trust protection, support for both new and legacy equipment, and compliance services for HIPAA, PCI, and Ohio Safe Harbor. Every issue, big or small, can be handled by a live expert, not a machine.
With proactive monitoring and rapid response (often under 15 minutes), system issues are detected and resolved before they impact operations. This means fewer disruptions, more reliable access to patient records, and less risk of costly data breaches. You protect your revenue streams by ensuring continuity and maintaining patient trust in your services.
The onboarding process starts with a risk assessment and a review of your current systems. A personalized plan is created to address compliance, security, and operational needs. Dedicated technicians work directly with your team to implement monitoring tools and security protocols, ensuring a smooth transition with minimal disruption to daily operations.
Pricing is tailored to your practice’s size, technology environment, and specific needs. You can choose between Standard and Premium offerings, with options like advanced cybersecurity and compliance reporting. Factors affecting cost include user count, number of devices, and the level of proactive security monitoring required.
Expect live phone support during business hours, not automated menus. Benefit from 99.3% client satisfaction, rapid onsite response (often within an hour for emergencies), and expertise managing both legacy and modern systems. Custom compliance reporting and a long-term, relationship-focused approach ensure solutions fit your unique practice, not just industry averages.