Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
- Expertise By Industry
Protect your business growth with proven compliance and risk management, plus live, personalized support.
Streamline compliance audits and minimize risks with tailored regulatory reporting and 99.3% satisfaction.
Eliminate costly downtime and protect your reputation with proactive monitoring and rapid response times.
Reduce internal workload by letting experts manage both legacy and current systems across all platforms.
Achieve peace of mind through live, human support, no automated attendants, just real answers fast.
Meet HIPAA, PCI, and Ohio Safe Harbor standards with Compliance as a Service, built for your industry.
Hear how growth-focused companies gain confidence, uptime, and security with these GRC services.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Proactive risk and compliance management
Take control of your regulatory landscape with custom reporting that streamlines audits and keeps your business prepared for any compliance check. Expertly tailored to your industry, these reports minimize errors and reduce administrative burden. Deliverables include industry-specific summaries, audit-ready documentation, and actionable recommendations, helping you avoid fines, save valuable time, and always stay a step ahead of regulators.
Proactive monitoring detects and addresses potential risks before they affect your business. Leveraging advanced tools and experienced technicians, issues are identified and resolved early, ensuring greater uptime and continuity. Expect real-time alerts, rapid incident response, and detailed risk analysis, all designed to protect your revenue, reputation, and customer trust with minimal internal effort.
Compliance as a Service (CaaS) provides ongoing, expert management for HIPAA, PCI, and Ohio Safe Harbor standards. Services include regular compliance assessments, policy development, staff training, and continuous monitoring. Your business benefits from reduced risk of breaches, simplified audits, and the assurance of always meeting evolving regulations, without slowing down your operations or growth plans.
Experience truly personalized service with direct access to live support during business hours. Every call is answered by a knowledgeable technician who understands your environment, not by an automated attendant. This approach ensures clear communication, rapid solutions, and a relationship-driven support model that builds trust and keeps your business moving forward.
Legacy and current system management covers all equipment types, regardless of age or manufacturer. Expert technicians maintain, troubleshoot, and upgrade your infrastructure as needed, ensuring maximum uptime and compatibility. This comprehensive support eliminates silos, reduces costs, and provides a single point of accountability for your entire IT ecosystem.
Advanced cybersecurity solutions feature a Zero Trust architecture, dark web monitoring, phishing training, and network penetration testing. These layers of protection are included in both Standard and Premium offerings, delivering actionable threat intelligence, staff awareness, and proactive defense. The result: measurable risk reduction and a stronger security posture for your growing business.
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Stay ahead of risk and regulation with a GRC partner who understands your business goals. Governance, Risk, and Compliance Services deliver more than just checklists, they provide peace of mind, continuity, and clear business value. With tailored regulatory reporting, expert compliance guidance, and a customer-centric approach, you get a solution built for growth, not just box-ticking. Expect strategic insights, faster audits, and a team invested in your success.
Protect revenue, reputation, and growth with actionable GRC expertise. Services are designed to minimize errors, reduce compliance burdens, and provide a clear business case for every security investment. Benefit from 28 years of experience, an industry-leading satisfaction rate, and a team that acts as an extension of your business, so you can focus on what matters most: growth and customer trust.
Gain confidence in your compliance and security without sacrificing business agility.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Governance, Risk, and Compliance (GRC) Services cover everything needed to protect your business: a comprehensive cybersecurity package with Zero Trust, proactive system monitoring, and maintenance. The Premium option adds advanced features like dark web monitoring, phishing and cybersecurity training, network penetration testing, and an extra security layer. Both options include compliance expertise tailored to your industrys specific needs.
GRC Services detect and address potential threats before they impact your bottom line.
This approach keeps your business running smoothly, protects your reputation, and supports ongoing growth.
The process starts with a tailored risk assessment of your systems and compliance needs. Next, a custom plan is developed to address gaps, implement security controls, and ensure ongoing monitoring. Regular reports and check-ins keep you informed and audit-ready, while live support is always available for questions or emergencies.
Most businesses can get started in as little as one to two weeks, depending on your size and needs. Pricing is flexible, with both Standard and Premium plans designed to fit your budget and requirements. Clear communication about costs ensures there are no surprises, and solutions are built to deliver long-term ROI.
You benefit from personalized, live support, every call is answered by a real person during business hours.
All solutions are tailored to your business, not just a one-size-fits-all approach.