Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
- Expertise By Industry
Protect revenue, reputation, and customer trust with fully managed cybersecurity and proven rapid response times.
Minimize costly downtime and data breaches with proactive monitoring and a 99.3% client satisfaction rating.
Address compliance needs and reduce audit stress with tailored regulatory reporting and expert CaaS support.
Protect your business from evolving threats with Zero Trust security and rapid, live-person response times.
Secure both legacy and modern systems with comprehensive support, over 28 years of proven industry expertise.
Empower your team with personalized training, dark web monitoring, and a customer-centric approach for long-term ROI.
Hear from business owners and managers who rely on proactive, fully managed protection.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Advanced protection and proactive monitoring solutions
Gain robust threat protection with a fully managed cybersecurity package that includes both standard and premium options. The standard offering delivers a Zero Trust security solution, continuous network monitoring, and proactive maintenance, all designed to stop cyber threats before they disrupt your business. Benefit from customized implementation and ongoing support, ensuring your defenses adapt as your organization grows and the threat landscape evolves.
Elevate your security posture with premium features such as dark web monitoring, phishing and cybersecurity training, network penetration testing, and an advanced Zero Trust security layer. These advanced components help identify vulnerabilities, educate your team, and safeguard sensitive data, making your business less attractive to cybercriminals and more resilient against evolving attack methods.
Compliance as a Service (CaaS) provides peace of mind for regulated industries. Benefit from HIPAA, PCI, and Ohio Safe Harbor compliance expertise, plus custom regulatory reporting that streamlines audits and simplifies documentation. This service reduces the workload for your team, ensures ongoing regulatory alignment, and helps avoid costly fines and reputation damage, all while supporting your business operations without unnecessary complexity.
Proactive monitoring tools work around the clock to detect and repair issues before they impact your operations. Receive real-time alerts and repairs for critical systems, minimizing downtime and costly disruptions. With rapid response times, often under 15 minutes for emergencies, your organization stays productive and protected, allowing you to focus on growth and customer service instead of IT firefighting.
Comprehensive support spans both legacy and current technology, covering all product types and manufacturers. Dedicated technicians learn your systems and needs, ensuring fast, knowledgeable assistance whether you have a modern cloud infrastructure or older hardware. This end-to-end support model functions as an extension of your team, eliminating the need for a costly internal IT department and providing seamless technology management.
Customer-centric service means every phone call is answered by a live person during business hours, never an automated attendant. Expect clear communication about costs, transparent service agreements, and a focus on building long-term relationships. With an NPS of 87 and a ‘Happiness’ factor of 99.3%, businesses consistently trust this team to deliver prompt, professional, and reliable cybersecurity support.
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Fully managed cybersecurity means uninterrupted business growth. Benefit from a comprehensive suite of solutions that proactively reduce risk, protect critical data, and ensure compliance, without draining internal resources. All calls are answered live during business hours, so you never face automated support barriers. Experience rapid response, real-time monitoring, and tailored protection that evolves as your business grows.
Investing in fully managed cybersecurity is a strategic decision for growth-focused leaders. Protect your reputation, maintain customer trust, and reduce long-term costs by preventing breaches before they start. Industry-leading response times and a 99.3% satisfaction rate prove that your business is supported by experts who prioritize your bottom line.
Gain peace of mind with continuous protection and expert support for your business.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Fully Managed Cybersecurity provides complete protection for your business, including Zero Trust security, proactive monitoring, and ongoing maintenance. The Standard plan covers all essential cybersecurity needs, while the Premium plan adds dark web monitoring, phishing and cybersecurity training, network penetration testing, and an advanced Zero Trust layer. You receive continuous oversight and expert support tailored to your business environment.
This service helps you avoid costly downtime, data breaches, and compliance risks, all of which can threaten profitability and reputation. You gain peace of mind knowing your network is monitored around the clock and issues are resolved before they impact operations. With proven rapid response and support, you can focus on growth and customer service, confident your business is protected.
If a threat is detected, you receive prompt, direct support from a live technician, never an automated system. Emergency response times are typically under 15 minutes, and onsite assistance is available within an hour if needed. The process includes immediate containment, remediation, and clear communication, so you stay informed and downtime is minimized.
The onboarding process is designed to be efficient, minimizing disruption to your operations. After an initial assessment, the team works with you to set up monitoring, security layers, and compliance reporting, often within just a few days. Transparent pricing and timelines are provided upfront, so you know exactly what to expect at every step.
You benefit from personalized service, with every call answered live by a real person during business hours and dedicated technicians familiar with your environment. Both legacy and modern systems are supported across all manufacturers. Compliance expertise, tailored reporting, and a 99.3% customer satisfaction rating ensure you receive a solution that truly fits your business and protects your growth.