Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
- Expertise By Industry
Stop data breaches before they happen, proven protection with rapid, personal support.
Reduce costly downtime with proactive monitoring and a 99%+ network uptime backed by rapid response times.
Safeguard sensitive data using a Zero Trust security solution trusted by 1,500+ end users.
Meet compliance demands easily with tailored reporting and Compliance as a Service (HIPAA, PCI, Ohio Safe Harbor).
Get live expert help, every call answered by a person, not a machine, during business hours.
Access premium protection, including dark web monitoring, penetration testing, and employee security training.
Real clients share their experiences with rapid response, proactive support, and measurable peace of mind.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Advanced protection strategies for business continuity
Zero Trust Security provides a modern, layered defense that assumes every device and user could be a potential risk until proven trustworthy. This approach strictly controls access to sensitive information and continuously verifies users, limiting the potential impact of any breach. Expect a significant reduction in unauthorized access, with proven results in reducing successful attacks and supporting compliance standards for your industry.
Proactive Monitoring means your network and systems are constantly scanned for threats, vulnerabilities, and performance issues. Issues are detected and resolved before they cause downtime or security incidents. With network uptime rates consistently over 99%, this service delivers rapid response and early intervention, helping you avoid the high costs and reputation damage of unplanned outages or breaches.
Dark Web Monitoring tracks your business credentials and sensitive data across hidden online marketplaces, alerting you instantly if anything is exposed or sold. This early warning system empowers you to take action before attackers exploit leaked information, minimizing the risk of financial loss or reputational harm. All alerts are delivered with clear, actionable guidance for your team.
Phishing & Cybersecurity Training educates your staff on real-world threats and best practices, dramatically reducing the risk of human error leading to a breach. Interactive modules, practical simulations, and regular updates help build a security-first culture, equipping your workforce to spot and stop threats before they impact your business. Training outcomes are tracked and reported for compliance and improvement.
Network Penetration Testing uses ethical hacking techniques to simulate real cyberattacks against your systems. This uncovers hidden vulnerabilities before criminals can exploit them and provides you with detailed reports and prioritized remediation plans. Regular testing is key for compliance requirements and demonstrates your commitment to robust security for clients and auditors alike.
Compliance as a Service (CaaS) simplifies regulatory management with tailored reporting and ongoing support. Whether you need HIPAA, PCI, or Ohio Safe Harbor compliance, you’ll receive custom regulatory reports, pre-audit preparation, and continual monitoring. This reduces your internal workload, minimizes audit risk, and ensures you’re always ready to meet industry standards, without slowing down your business operations.
99%+
Data breaches don’t just cost money, they threaten your reputation and growth. This service delivers real protection for your revenue and customer trust. With tailored solutions for every business size, you benefit from both proactive monitoring and instant, expert support. Enjoy peace of mind knowing your business is always compliance-ready, and your network is protected by leading-edge, layered security strategies.
Downtime and data breaches can derail your growth. This prevention service is designed to minimize risk and maximize uptime, keeping your business running and your reputation strong. Backed by a 99.3% satisfaction rating and industry-leading response times, you’ll experience strategic IT security that grows with your business and delivers measurable ROI.
Protect your business, customer trust, and reputation with proactive data security.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Your Data Breach Prevention service covers a full cybersecurity package with Zero Trust security, round-the-clock monitoring, and proactive maintenance. If you need extra protection, the premium level adds dark web monitoring, phishing and cybersecurity training, network penetration testing, and an advanced Zero Trust layer. This means your business is protected from multiple angles, no matter your size or industry.
You gain more than just technical protection , you safeguard your revenue, reputation, and customer trust. By reducing the risk of costly breaches and downtime, you avoid disruptions that can damage your business. Proactive monitoring means issues are fixed before they become problems, helping you stay focused on growth instead of IT emergencies.
Your unique needs are assessed from the start, and solutions are customized to fit your industry, risk level, and compliance requirements. Dedicated technicians get to know your systems, making sure recommendations are practical for your size, budget, and goals. You also receive personalized regulatory reporting to keep compliance simple and audits stress-free.
Most businesses are onboarded within days, not weeks. Youll get a clear project timeline, direct communication with a real person (no automated attendants), and step-by-step support. All equipment, legacy or new, can be included, so you dont have to worry about compatibility or disruptions to your daily operations.
You receive world-class customer satisfaction (99.3%), live phone support during business hours, and response times under 15 minutes, even for emergencies. Dedicated technicians learn your business, not just your technology. Proactive monitoring, tailored solutions, and complete compliance support set you apart from the average IT vendor, ensuring your security investment drives real business results.