Defend your revenue and reputation with enterprise-grade cybersecurity solutions tailored for Cleveland businesses.
Rapid 15-Minute Response SLA: Limit operational downtime and contain active threats quickly with an average emergency response time of under 15 minutes.
Full-Spectrum Infrastructure Protection: Safeguard your entire organization across local endpoints, physical servers, corporate networks, and cloud environments (AWS, Azure, M365).
Managed Security Awareness Training: Neutralize phishing threats and eliminate human error—the root cause of most data breaches—with continuous employee simulation and training.
28+ Years of Certified IT Expertise: Build trust with a 99.99% network uptime guarantee, backed by nearly three decades of regional IT engineering experience in Northeast Ohio.
Vulnerability & Penetration Testing: Identify and patch network vulnerabilities through rigorous, standards-based ethical hacking before cybercriminals can exploit your sensitive data.
We secure your infrastructure and maximize uptime with proactive cyber defense, allowing Cleveland businesses to scale with absolute confidence.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
Experience world-class protection, rapid response, and clear communication. Trust a team with years in IT, a 99.3% customer satisfaction rate, and proven compliance expertise.
Discover how strategic cybersecurity strengthens business growth and customer trust.
Forget outdated security that trusts everyone inside your network. Our advanced Zero Trust solution assumes every user and device is a risk until verified, providing a revolutionary layer of defense.
Stop stressing over complex industry regulatory requirements. Our Compliance as a Service (CaaS) handles it all, turning a massive administrative headache into a simple, worry-free feature.
Unlike providers with automated attendants, we deliver personalized, human service. Your call is immediately answered by a live expert during business hours, guaranteeing rapid response times.
Secure your operational infrastructure and protect proprietary data against emerging vulnerabilities with managed security protocols engineered for continuous compliance and business continuity.
Secure your business with a comprehensive cybersecurity package tailored to your needs. Receive a robust Zero Trust solution, continuous monitoring, and proactive maintenance, all designed to minimize risk and keep your operations running smoothly. Benefit from coverage for both legacy and modern systems, ensuring your entire environment is protected without disrupting daily workflows. Every solution is customized to fit your business size and growth ambitions.
Upgrade to premium security with advanced features: dark web monitoring, phishing and cybersecurity training, network penetration testing, and security layer. These services offer deeper threat detection and employee empowerment, providing a critical edge against evolving cyber risks. Premium protection helps you stay ahead of attackers and builds stronger customer trust.
Rely on 24/7 proactive monitoring and rapid response, most emergencies are handled in under 15 minutes. Issues are detected and resolved before they impact your business, giving you peace of mind and maximizing uptime. This hands-on approach ensures minimal disruption and protects both profitability and reputation.
Meet and maintain regulatory standards effortlessly with Compliance as a Service, including custom reporting for HIPAA, PCI, and Ohio Safe Harbor. Streamline audits, reduce compliance workload, and avoid costly penalties. Tailored solutions ensure you stay protected and audit-ready at all times.
Enjoy dedicated, personalized service, every phone call is answered by a live person who understands your environment and priorities. No automated attendants, just clear communication and fast, effective support. This approach builds long-term relationships and ensures your specific needs are always met.
Protect your entire IT environment, legacy or current, across all manufacturers. Receive end-to-end support, from initial risk assessment to ongoing management, so you can confidently delegate IT operations and focus on business growth. Partnering with a team that manages all aspects of IT reduces complexity and risk for your organization.
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Protect your Cleveland business from costly breaches and downtime.
Advanced cybersecurity services include Zero Trust architecture, proactive monitoring, and compliance expertise to safeguard your operations and reputation.
Enjoy personalized support, always speak to a real expert, and benefit from rapid response times that keep your business moving.
Solutions are tailored to your industry and growth goals for maximum ROI.
Gain peace of mind with 24/7 monitoring and real-time threat detection, stopping cyber risks before they disrupt your revenue. Enjoy tailored compliance support for HIPAA, PCI, and Ohio Safe Harbor. Proactive maintenance and advanced Zero Trust solutions help you stay ahead of threats, avoid penalties, and focus on driving your business forward, not fighting fires.
Experience truly personalized service, every call is answered by a knowledgeable technician who understands your unique environment. With comprehensive support for both legacy and modern systems, your business runs securely and efficiently. Rapid response and a customer-first approach ensure you get help when you need it most, building trust and long-term value.
Protect your revenue, reputation, and operations, request your custom security quote today.
Explore more ways to protect and grow your business in Cleveland
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Basic anti-virus software provides a necessary, but very minimal, layer of defense against known threats. Modern cyberattacks, however, are sophisticated and evolve daily, often bypassing traditional defenses. Our approach involves comprehensive, multi-layered protection that includes advanced threat detection, proactive monitoring of your entire network, and implementing a security model. This ensures that every entry point and user is authenticated and verified, giving you far greater security than a simple desktop solution could ever provide.
Achieving and maintaining regulatory compliance is a complex, ongoing process that goes beyond just having the right technology. We offer Compliance as a Service, which takes the burden off your team entirely. This includes regular risk assessments, policy development, and the implementation of specific technical safeguards required by your industry’s standards. We continuously monitor your environment for changes that could impact your compliance status, ensuring you are always audit-ready and protected from potential regulatory penalties.
We are committed to providing personalized and immediate support, recognizing that technology problems can significantly disrupt your operations. When you call us during business hours, your call is answered directly by a live, skilled professional, not an automated system. We then work quickly to diagnose and resolve the issue, often leveraging our proactive monitoring tools to repair problems before you even notice them. Our goal is to ensure business continuity with rapid, human-centered response.
We offer comprehensive support for your entire technology infrastructure, regardless of its age or complexity. We understand that many businesses, especially those with specialized tools or applications, rely on both legacy and current equipment from various manufacturers. Our approach is to manage all aspects of your IT environment, integrating security protocols and monitoring across all device types and platforms to ensure uniform protection for your entire operation.
74% of account takeover attacks start with phishing.. The human element is often the biggest factor in security breaches. Technical controls are essential, but they must be paired with continuous user education. Our premium cybersecurity package includes ongoing training designed to help your staff recognize and avoid modern social engineering attacks, such as phishing emails and other sophisticated scams. By making security a shared responsibility through engaging and regular training, we significantly reduce the risk of human error leading to a major breach.
Eliminate worry with continuous monitoring and proactive threat removal for complete peace of mind.
Maximize productivity by ensuring reliable network availability and rapid response times for all issues.
Simplify complex regulations with tailored reporting and comprehensive compliance management services.
Protect profitability with advanced security architecture and specialized monitoring customized to your budget.
Ensure immediate resolution by always speaking directly with a live expert who delivers fast, effective results.
