They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
- Expertise By Industry
Protect revenue and customer trust with proven business continuity strategies backed by rapid response and expert support.
Eliminate costly downtime with a 99%+ network uptime guarantee and proactive issue resolution.
Safeguard revenue from cyberattacks with robust Zero Trust security and rapid incident response.
Meet compliance needs effortlessly with tailored regulatory reporting and CaaS expertise for HIPAA, PCI, and more.
Gain peace of mind with live support, every call answered by a real person, no automated attendants.
Future-proof operations with scalable, customer-centric planning and 28 years of IT experience.
Trusted by business leaders for rapid support, expert guidance, and reliable protection.
They are wonderfully helpful and fast to respond! It’s a pleasure working with them.
I have used Compass before for service that was not an emergency. Our most recent service was an emergency and Compass was onsite within an hour to resolve the issue. The service technicians were not only knowledgeable and efficient, but also very personable. They immediately put us as ease. It is reassuring knowing we have an IT company so close to us.
Compass not only knows their customers by name they resolve any issue big or small immediately. They also are genuine, nice caring people who know more about computers than I thought was humanly possible.
Thank you again for all your help, you make it possible for us to function without an internal IT department and you all are great to work with.
I want to thank you for your fast response and excellent service. When our system crashed, I thought we were lost but you came through. In just a short while, you recaptured the data we thought was lost, and we’re now back on our feet. Again, thanks ever so much for your incredible skills and thoughtful staff.
Our computing needs, from top to bottom, are taken care of by Compass. From licensing, server maintenance, Cybersecurity, all the way to the end user level of printer issues. The Compass team is always available, and their IT and Product knowledge is incredible. With Compass, we have that dedicated staff that is knowledgeable and responsive.
I interviewed several different IT companies and was lucky enough to have chosen Compass Computer Group to attempt to stop the insanity. I ultimately chose them because of their strong medical/dental background and I have been absolutely thrilled with the level of service we have consistently received for years now. Our staff including, our surgeons know our service technician personally and call him in the blink of an eye if he is needed. Compass orders all of our software, completely outfitted our newest surgical office (even for our sterile surgical rooms), has established a private Internet connection to each PC and can log-in from their own system to do many of the necessary repair operations. Most impressively, our service technician has worked to learn our Oral Surgery software and he works directly with OMSVision by phone to troubleshoot and solve our software based issues. If there is any question that cannot be adequately dealt with remotely, he is at one of our offices immediately. And I mean, extremely quickly! I could not be happier knowing that he is cc-ed on all of our Internet based services such as our backups, our virus protection and even our phones. I am being very serious when I say that he has actually been waiting in the parking lot in the early morning if he has been made aware that something with our network is amiss. We are currently on a maintenance contract with them that I feel to be reasonably priced and worth every penny. I would not hesitate to recommend Compass Computer Group for any and all of your IT needs. The cost and quality are both excellent, but it’s their good people that make all the difference to us. I know Doyle the owner has proven to be an extremely moral person. He has made a mission no doubt of finding like minded people with which to work. I simply and honestly must say that they are one of the best business partners we have ever chosen. Having them as part of our team had allowed us to do our business more efficiently than ever and it has taken a huge load off of my shoulders. I no longer worry about the state of our IT or if our backups of PHI are being done correctly and within our privacy parameters. I have complete confidence that you would find the same to be true if you choose to utilize their services.
Service has been excellent. Compass has been highly responsive and proactive in monitoring our activity to find problems before we are aware that there is a problem. Our technician has been excellent in servicing our account and is patient in explaining technical issues in a manner that we can understand.
We have been working with Compass Computer Group on our computing needs for more years that I can recall and always have received prompt, professional and peerless service from the crew at Compass. As our needs have expanded, Compass has been there to help transition us – we rely on efficient computing access every business day and are pleased to have Compass to lean on, in this ever changing business climate. We certainly would recommend Compass for all your needs as well.
Through 20+ years we have enjoyed an A+ level of service with CCGI, both as an hourly Client and now a Managed Services Client. From our initial setup to a location move, to new servers and workstations, CCGI has been with us through it all. Probably not a lot of companies out there that provide the level of service and technical expertise, that the folks at CCGI do. We’re fortunate for the relationship we share!
I would not hesitate to recommend Compass, because the entire team is dedicated to meeting the needs of our center, and quickly responds to all calls. We have a dedicated IT person who knows our system and took the time to educate himself on our software. The most valuable reason to me is the comfort of knowing that an experienced person will handle any and all IT concerns quickly. If there are going to be any additional costs, I know up front what is covered and what the extra cost will be.
Compass jumped right in and resolved our issues quickly. Their genuine concern for the customer is evident. I strongly recommend considering them for your IT support.
We are so impressed with the availability of Compass Computer’s Staff and their prompt responses to our questions. In the ever-evolving cybersecurity landscape Compass proactively keeps us aware of needs like hardware or spyware/anti-virus. Compass is small enough to provide personal service, and large enough to have sufficient staff to handle problems quickly. Someone always answers the phone without having to leave a message. Emergencies are expeditiously handled.
Comprehensive risk management and response
Receive a comprehensive risk assessment that pinpoints vulnerabilities in your current IT environment. By evaluating both legacy and modern systems, this assessment offers actionable recommendations to close gaps and strengthen your overall business resilience. The process includes a review of backup policies, disaster recovery procedures, network configurations, and current security posture, ensuring your plan addresses real-world threats, not just compliance checklists.
Develop a fully tailored continuity strategy that aligns with your business goals and workflows. This includes documented response plans for cyberattacks, natural disasters, and system failures. Strategies are clear, actionable, and designed to minimize disruption, so your team knows exactly what to do, who to contact, and how to restore operations. Regular reviews ensure your plan evolves with your business and technology landscape.
Benefit from proactive monitoring and rapid response with a 99%+ network uptime guarantee. Advanced monitoring tools identify issues before they impact your business, while a dedicated team is available for emergencies, often onsite within an hour. This approach reduces costly downtime, protects client data, and ensures you maintain customer trust even in the face of unforeseen events.
Stay ahead of regulatory demands with compliance expertise, including custom reporting for HIPAA, PCI, and Ohio Safe Harbor. Receive tailored guidance and documentation to ease audits, minimize compliance workload, and reduce the risk of costly penalties. Compliance as a Service (CaaS) ensures you remain audit-ready, even as regulations change, without slowing your business operations.
Empower your staff with ongoing cybersecurity training and simulation exercises. Premium offerings include phishing simulations, dark web monitoring, and advanced Zero Trust security, equipping your team to recognize and respond to evolving threats. This strengthens your human firewall and reduces the likelihood of a breach impacting your operations or reputation.
Access personalized support every step of the way, from initial planning to ongoing management. Every call during business hours is answered by a live expert, ensuring questions are resolved quickly and you’re never left waiting on automated systems. This client-centric approach builds long-term relationships and delivers solutions that fit your specific needs and budget.
15 minutes
Business continuity planning keeps your business resilient against unexpected disruptions. With a strategy tailored to your operations, you’ll reduce the risk of downtime, data loss, and reputational damage. Get ongoing support from certified experts, rapid emergency response, and proactive monitoring, so you can focus on growth, not risk. Protect profits, maintain customer trust, and stay compliant with solutions proven across 1,500+ end users.
Invest in a business continuity partner who understands your need for practical, measurable outcomes. From proactive monitoring that stops problems before they start to comprehensive support for both legacy and modern systems, you gain long-term ROI and scalable protection. Grow with confidence, knowing your IT is ready for any challenge.
Safeguard your business from costly downtime and disruptions, protect revenue and reputation.
Metallic Resources relies on Compass Computer Group for proactive monitoring, responsive service, and complete cybersecurity-driven IT management.
Expanding needs were met with seamless transitions and steadfast computing reliability throughout.
Keystone Components’ partnership with Compass Computer Group spans over twenty years, built on consistent service, steady performance, and deep expertise.
Business Continuity Planning covers a complete cybersecurity package with Zero Trust security, proactive network monitoring, and ongoing maintenance of both current and legacy systems. Choose from a Standard plan, which includes foundational protections, or a Premium package that adds advanced features like Dark Web monitoring, phishing and cybersecurity training, and network penetration testing. Every plan is customized to your business needs, ensuring you can recover quickly and maintain operations during any disruption.
By minimizing downtime and rapidly addressing threats, Business Continuity Planning safeguards your revenue streams and customer trust. With a 99%+ network uptime guarantee, advanced security layers, and live support, you reduce the risk of costly disruptions and data loss. Tailored compliance reporting also helps you meet industry regulations, so you avoid fines and protect your brand’s reputation with clients and partners.
The process starts with a thorough assessment of your IT environment, business risks, and compliance requirements. A tailored plan is then created, covering both preventative measures and step-by-step recovery strategies. You receive ongoing support, proactive monitoring, and regular plan reviews to ensure the strategy keeps pace with your growth and changing needs.
Implementation can begin within days of your initial consultation, with most plans in place within a few weeks depending on your environment’s complexity. Pricing is flexible, offering both Standard and Premium options to fit your budget and risk profile. Transparent quotes are provided upfront, so you know exactly what to expect and can plan for long-term ROI.
You benefit from live, personalized support, every call during business hours is answered by a real person, never an automated attendant. The team manages all brands and types of IT equipment, supports both legacy and modern systems, and delivers emergency onsite response in under an hour when needed. With nearly three decades of experience and a 99.3% customer satisfaction rate, you gain a partner focused on your growth, compliance, and risk reduction.